Tool Tips

TimeTap Security: 3 Things to Know

Starr Campbell

In the digital age, security is paramount. Preventing data breaches and stopping information leaks before they happen can easily be the difference between a thriving business and a company in turmoil. To build the foundation of protecting your business against threats, it’s best to utilize software that prioritizes security.

TimeTap comes equipped with features designed to safeguard data. Security measures for tools like client management, staff permissions, and payment processing are fully automated and customizable - allowing an easy way to control private information. By implementing encryption protocols and conducting regular security audits, the TimeTap team ensures that sensitive data remains confidential. To better understandTimeTap’s security capabilities, here are three things you need to know.

Client Data

TimeTap’s client management system is designed to store crucial client information not only securely, but directly. Adopting an online appointment management software like TimeTap means you no longer need third-party systems or vulnerable paper records. With TimeTap, you have the assurance that client data is protected within our encrypted system, eliminating the risk of unauthorized access or data leaks.

Keeping records, notes from past visits, and any other documents in one central location simplifies client management. Plus, you have more control over how many people can access a client’s file with security roles. Gain confidence in your organization’s security knowing your client data is not just stored; it’s fortified within a sophisticated system designed to withstand the challenges of cyberthreats.

Security Roles

Empowering your team with the right tools and access is crucial for efficient business operations. TimeTap offers a customizable security roles feature, allowing you to define permission levels for each staff member. This granular control ensures that employees have access only to the information and functionalities necessary for their roles, reducing the risk of data mishandling. A few of our default security roles include:

Account Owner: There is only one Account Owner per account, typically the business owner. The owner has access to every part of the account, including billing information and plan changes.

Administrator: Administrators have the same level of access as the Account Owner except the Billing Information, Change Plan, or Cancel Account screens.

Location Super User: A Location Super User does not have access to the Settings or Payments menu but can see all the appointments and all the clients that have been scheduled at the location(s) they are assigned to.

User: The most basic role available. Users are able to set up their own availability and see their own appointments and clients but cannot see the schedules of other team members.

Being responsible for data management means transparency and accountability are vital. TimeTap’s security roles include audit trail features that meticulously record user activities. This not only helps in identifying any potential inconsistencies, but also acts as a tool for compliance and internal oversight by making sure the right people have access to the right information at the right time.

Payments & Invoices

Financial transactions are the driving force of your business, and security is understandably a serious concern. Our trusted payment processor, LumaPay, adds an extra layer of protection to your invoicing and money collection process. Built directly into TimeTap, LumaPay helps you process payments with ease.

Third-party payment processors can quickly become expensive and may come with their own set of challenges that you have to spend time troubleshooting. Our in-app system keeps a record of all transactions and allows you to request reports, giving you a clean view of a client’s payment history or your business’ company sales. No matter the amount of money that flows through your organization, you’ll have peace of mind knowing that your financial data is managed with industry standard security practices.

In a world where data breaches and security lapses can have severe consequences, TimeTap offers a reliable platform committed to the security and overall growth of your business. For security that goes beyond promises, experience the difference of software designed with your business in mind!

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