Case Studies
Alexander Tutoring Provides Engaging Tutoring to Bay Area

Alexander Tutoring Provides Engaging Tutoring to Bay Area

TimeTap Team

In 2003, Sean Alexander created Alexander Tutoring in order to deliver math and physics tutoring to high school students in the San Francisco Bay area. Currently ranked as the top tutoring center in their area, the company employs 10 tutors across 6 cities.

As Alexander’s business grew, he realized there was a need for a software solution that offered a solid scheduling service. They learned that tutors can teach more students if classes are held in a public location instead of in students’ homes. So, they offered various tutoring centers around the Bay area. This in turn called for a more sophisticated appointment scheduling solution. After trying various solutions and spending $5,000 for a custom developed solution, Alexander found TimeTap.

“I researched dozens of software solutions. TimeTap blew them all out of the water.”

As an enterprise level online scheduling software, TimeTap makes coordinating multiple tutors across several locations easier for Alexander. It also creates a better scheduling experience for all his clients.

Alexander and his staff can upload each tutor’s schedule into the TimeTap booking system which allows clients to view available locations on a single booking page and select their desired location. The booking page then displays the available tutors and sessions being offered at the selected location.

It’s easy to keep everyone on track with notifications that are sent to tutors, parents and students confirming each session, along with reminders 24 hours and 2 hours before each appointment. Sessions are also synced to most online calendars allowing each tutor to view their schedule for the day on their personal calendar, whether Apple calendar, Google calendar or Outlook. Parents and students are also able to change or cancel sessions they are signed up for through TimeTap.

“The better informed the parents are, the smoother the whole operation,” Alexander said.

Since switching to TimeTap, Alexander has found that he saves multiple hours a month and has happier clients due to less over-booked appointments. TimeTap provides fluid communication throughout the entire scheduling process to reduce any scheduling issues.

“Scheduling is the Spinal Core of our Business.” ~Sean Alexander, Alexander Tutoring

We’re proud to help clients such as Alexander and so many others streamline their appointment booking with our powerful and customizable scheduling solution.

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