6 Patient Scheduling Best PracticesStarr Campbell
There’s a fine line between keeping your schedule full and overbooking your calendar. Back-to-back appointments and a crowded waiting room might sound good for business, but it can easily backfire when your staff get overwhelmed, and patients become frustrated. Once your patients feel inconvenienced, you risk losing them to another provider. A recent report revealed that 1 in 5 patients claim to have switched doctors due to long wait times.
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