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How to Become a TimeTap Expert

How to Become a TimeTap Expert

TimeTap Team

At TimeTap we are continually improving, updating and creating features to better suit the needs of our users. With these changes we strive to offer the best support we can as well as provide adequate resources for our users to use as a learning tool.

The resources we offer can be accessed directly through your TimeTap account and on our documentation site that provides helpful guides. See below on how to access these tools:

How to Become a TimeTap Expert-1

Just getting started with TimeTap? Book a demo to learn more.

If you are more of a self starter and want to dive into TimeTap's user documentation you can access our written guides through your TimeTap account. This is done click on your name in the top right corner of your account and from the dropdown menu select "Help Docs". Once Help Docs is selected you will be taken to another screen where you will have access to all of our written documentation. You are able to navigate through by using the side bar options or you can use the search feature if you have something specifically you are looking for.

Still need help learning about the site or have additional questions? Here are a few ways to contact us:

  1. You can email us at [email protected]
  2. You can call us at 202-753-7351 anytime Monday - Friday 9:00am - 6:30pm
  3. You can use the chat option within your TimeTap account. You will see a green bubble at the bottom right side of your screen (as seen in the video above).
  4. You can troubleshoot in realtime by booking a support call with our team and we will set up a screenshare where we will work together to solve an issue or walk you through the steps to setup/update your account.

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