Hack Our Tours: 3 Simple Hacks for Businesses Offering Tours

We're glad you're back with us for another great week of hacks with us! 

If you were with us last week, we looked at 3 hacks for simpler rentals and reservations for rental business owners.

This week, touring is on our radar. So take one moment and imagine that you're looking for a new apartment - one that has a shorter commute to work and is pet-friendly. So after searching the Internet for apartments in the areas you're interested in, your next thought is, "Hey, what does this complex really look like?"

Knowing your work schedule, you're only off on Thursdays and Sundays, and you'd like to take a tour of the apartments you're interested in. One of the fastest and simplest ways to go about this is to be able to see the days and times that the complex is offering tours.

So for our business owners or managers that handle apartment tours, home tours, or even campus tours, today's hacks are for you.

3 hacks for businesses offering tours

3 hacks for businesses offering tours

 

1. Easy Booking for Tours through Online Scheduling

Mark and Ava (like the example above) are a newlywed couple, and they're looking for a 2-bedroom apartment that is pet-friendly in the suburbs.

To make touring more convenient for apartment seekers or home buyers, you can allow them to easily schedule a visit through your website. It would be as simple as clicking a button as shown on this website below:

Easy booking for tours from your website

Easy booking for tours from your website

And prospetive tenants or home buyers would be directed to your online scheduler to choose a date and time that fits both your schedule or a staff member's schedule, and their own schedule.

Clients can click through your scheduler to book their tour

Clients can click through your scheduler to book their tour

Additionally, this would cut down on the time spent conversing back and forth by phone to arrange a day and time or by email - saving not only your business time to put towards other growth endeavors but also your clients whose schedules might be difficult to work around.

 

2. Learn Requirements & Preferences Ahead of Time with Custom Forms

Sticking with Mark and Ava as our example, it's most helpful to gain a better understanding of what your clients are looking for prior to their meeting with you for their tour. And you can do this with the help of creating your own custom forms through our online scheduling system

Have a look at a sample form we've created below for tenant requirements and preferences:

Sample prospective tenant form

Sample prospective tenant form

Although this form isn't comprehensive, it's a good start to gaining an understanding of what your clients are looking for so that you're better able to serve them before their tour.

 

3. Have Emails Sent Out to Thank Clients for Their Business

It's always a good practice to thank your clients for their time, but having to do this manually can become tedious. Instead of manually going down your client list to send thank-yous, our online scheduling system can do this for you so that you don't miss a beat.

You can choose to manually mark appointments (tours in this case) as completed, and have an email sent out for you. Or, you can have appointments automatically marked as completed and have an email sent out to let them know that you appreciate their business.

Thank you email sample

Thank you email sample


And those are the 3 hacks that we have today for our property owners, managers, schools, or any business that runs tours for clients or students. If you liked these hacks, give us a thumbs up and be sure to share with a colleague or friend.