Does your business work with clients or students who speak different languages? If so, you’re in for a treat with us today. We’re going to talk about appointment templates and how you can improve your client and student relationships by creating templates in their language.
With our appointment templates, you’re able to view, create, edit, and even clone these messaging templates that are sent out to your clients or students via email or text message as a reminder. But what if you teach students a different language or even have students who speak a different language, but want to take a class with you?
To improve their experience with your school or business, you can easily take a default appointment template, clone it, and save it in their language. Additionally, you can add links and edit the template according to your business's or school’s tone.
One of the benefits of being able to clone appointment templates is that you don’t have to re-type or even copy and paste the text of one template into a new one. This feature is similar to our cloning feature for services and classes.
So here are 7 easy steps to cloning a template and changing the language so that it fits with your clients’ or students’ language.
Step 1 - Go to the Messaging tab > select the "Appointment Templates" button
Step 2 - Click on the "View" button for one of the default templates you want to clone
Step 3 - Click on the "Clone" button
Step 4 - Rename the template to reflect the language that it will be in and select the language you would for the template to be in. I have chosen to create a New Appointment template in French for students who speak the language and are enrolling into a language learning academy. Once you're finished, click the "Save" button.
Step 6 - Scroll down and click the "Edit" button to fill in the body of the message.
Step 7 - Once you've added your message for the appointment , click on the "Save" button.
And you've just cloned an appointment template of your choice in the preferred language of your clients or students.
As a tip, if your client has selected his or her preferred language, as Adelaide has selected French below, then she will receive messages in her preferred language. You'll have to make sure that you've created templates in the preferred language(s) of your clients or students.
And as an example, here is what the New Appointment email looks like when it was sent to Adelaide in her preferred language.
By cloning and creating appointment templates in your clients' or students' languages, you help to provide them with a better experience with your business.
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