Feature Focus: Service Specific Custom Fields

Friday has finally arrived! After long hours spent on the job that week, you’ve decided that it’s time for a trip to the spa uptown. Relieved, you check their website and find that they now offer 24/7 online scheduling, so you browse their offerings for hair, nail, and eyebrow services after you make it home. This weekend you’d like to get one of their luxury hair treatments, a manicure or pedicure, and eyebrow waxing; however, to your surprise they’re offering a “Saturday Spa Deal” featuring a luxurious hair treatment, manicure, and eyebrow treatment all in one service! All you need to do is specify the details for your service.

You couldn’t resist texting your friends and set up a spa day - why not?

Spa, salon, barbershop, and other service business owners - our new feature gives your clients the freedom to pick and choose the details of their services with you! What are the benefits you might ask?

Here’s why we believe you and your clients will like this feature:

 

Why use service-specific custom fields?

1. Get the information you need right away.

Instead of spending additional time during the appointment trying to find out what the client is specifically looking for or desires, receive this information upfront so that you’re prepared to offer them your best.

 

2. Don’t leave clients guessing.

Some of your services might need custom fields directed towards specific details, and without these fields your clients might be left wondering whether or not they should provide additional details, or whether or not to respond to a random custom field that doesn’t apply to their service of choice.

 

3. Organize appointment options.

Organization is always a priority for businesses, especially businesses with a larger clientele. Having clients being able to specify their appointment specifics in a particular format is most helpful without having to wade through emails with additional details. 

 

Wanna see how this feature can work for you?

Check out our brief tutorial below of how you can set up this feature in TimeTap’s Back Office and get started accepting appointments with details provided more efficiently and effectively for your services.

 

1. Log in to TimeTap’s Back Office system

2. Go to “Settings” > “Client Information” > “Define Field Labels”

Go to the "Define Field Labels" screen

Go to the "Define Field Labels" screen

3. Click “Add New Field” and choose your field type

Create a new service-specific custom field

Create a new service-specific custom field

4. Fill in the information for the new field and click the “Save & Add New Field” button

Add the details for the new service-specific custom field

Add the details for the new service-specific custom field

5. *Optional - Reorder the field to where you’d like for it to appear

You can reorder the custom fields

You can reorder the custom fields

6. *Optional - Preview the new field by clicking the “Preview Form” button

You can preview the form before viewing on your web scheduler

You can preview the form before viewing on your web scheduler

7. You’re all set!

 


Now, see how the new service-specific field appears on your web scheduler!

If one of your clients wishes to set up an appointment for a spa day on your website through an embedded web scheduler (which can be customized for your brand), she can walk through the following steps:

Setting up an appointment with Glow Spa & Salon

Setting up an appointment with Glow Spa & Salon


For the Saturday Spa Day Deal, she can:

  1. Click on the radio button for the service
  2. Choose her date and time
  3. Choose the location
  4. Fill in her general information for the appointment
  5. Then choose the type of hair treatment, manicure, and eyebrow service she is looking for

And there you have it--a simpler and more organized way to display the details of your services to your clients. Ready to get started on your own? Allow service booking online for your clients today by signing up for our Starter Plan for free! If the team is ready to jump in, try our Team Professional Plan or Solo Professional Plan for entrepreneurs. With our system, you'll have easy client appointment management all in one place.

If you enjoyed this tutorial, let us know with a shoutout in the comments box below or our "Likes" button. We enjoy hearing from you! For now, happy scheduling!