Soaring over heads, lurking in offices, and making appearances worldwide everyday in the lives of people is a well-resisted figure. He stops by unexpectedly without calling, yet sometimes he sends a warning. Sometimes he seems to never arrive on time, but most times he is never wanted. Why? Because he tends to bring adjustments.
Change is inevitable.
Lately we’ve been talking about outdated technology and practices that are capable of hindering your progress and taking up too much of your time. We know that change is hard to accept as it can be frustrating making adjustments to processes and procedures that have generally worked well. However, when you’re forfeiting better and possibly performing at your best as a business, it might be best to accept change.
Using online scheduling as your business’ go-to for setting client appointments, scheduling events, booking venues, and more can save you a lot more time when completing business critical tasks. Here’s 6 reasons why we believe you’ll be happy that you accepted change:
1. Having to cancel all appointments due to unforeseen circumstances
When something comes up that you might not have normally considered such as illness or a bad event, then canceling the day's appointments could be daunting. Normally you might have to make phone calls, leave voicemails, or send out emails to the clients for that day. With a web scheduler that is tailored for your business, when an issue comes up you can easily cancel all of the day's appointments and send out an update email expediently.
2. Getting mailing lists for all clients who have booked appointments
It's exciting to prepare and send out holiday cards, e-cards, and promote a new service, but when you have several record books or dozens of Excel spreadsheets to look through that could get wearisome. Find your clients' email addresses and or addresses in one place through an appointment management system that allows you to search for clients. Simplifying the process of obtaining your clients email addresses and addresses would make it easier to send out those holiday cards, birthday cards, or promos on time.
3. When clients want to book, but your office is closed
You've probably been there--a client call and wants to schedule an appointment with you or a staff member, yet the office has closed. You really want to answer, but it is past your traditional office hours. Keep the door open for clients wanting or needing to scheduling appointments with you by allowing them to sign up from their computers, tablets, or smartphones using the web scheduler on your website. With an embedded web scheduler, clients don't have to leave your website to make an appointment with you, sign up for an event, or class--thus making their experience a lot simpler.
4. When you have to make changes to your schedule
There might have been moments when you had to pick up a sick child or leave because of the loss of a loved one. Instead of having to update and maintain a spreadsheet with your hours of availability, your can update your schedule from one central point online. Just go in and change your hours for that day or add in hours for time off.
5. When creating your marketing campaign for the next month and need client information
Maybe your marketing department has put together a great campaign kicking off a new feature or special deals for the next month, but you're facing heavy research time when it comes to finding out what interests your clients have if you have to sort through your notes or their emails. A true waste of time. Ask your clients pertinent questions when they set up their first appointment with you through custom information fields that you can create yourself. Having those answers on hand to know who prefers to be reached by mail, email, and various other helpful tidbits of information such as hobbies and more could help you tailor and create a successful marketing campaign for the next month.
6. Needing to check client or customer payments but have lost receipts
Don't you just love losing the receipt that you need? We know you don't, and that's why you can create invoices and keep track of client payments online using one system. No need to jump over to a different payment processing system; we have it all under one umbrella so you can avoid the storm. Additionally, your clients can pay you online using PayPal, Cayan, Authorize.net, and E-xact. Prevent losing receipts when you can create and track invoices online.
7. Having to review employee hours for payroll but missing a spreadsheet
Avoid losing spreadsheets containing your employees' hours by checking them online so that you can correctly enter them in for payroll. No more hauling manila folders with tattered papers, notebooks with lose bindings, or spending unnecessary amounts of money on printer ink for those spreadsheets and additional office printing. Save your money with this convenience and prevent scares.
Change is everywhere and inevitable as he comes to everyone throughout life. Oftentimes we're resistant and hesitate of his arrival because we know that some sort of pain could be involved. In the realm of business, there are ways that you could save yourself some of the aches when change comes, and online scheduling is one of them.
Should he knock at your door unexpectedly for either of those events above, would you be ready to welcome him in?