Real time functionality isn’t popular without reason. It might almost bring to mind a commercial where there is a man who is able to set logs afire at almost the flick of a wrist. Easy button anyone? These commercials have something in common, and that is that they provide customers with an easier way of getting something done.
When it comes to setting and keep tracking of appointments, real time scheduling outweighs traditional scheduling by automating certain processes such as having confirmation emails sent to clients right away and having email reminders sent without your having to look down at the knot that’s tied around your finger.
If you’re still on the fence about trying online scheduling , we’re here today to share with you some of the biggest benefits.
1. Be in the moment
You’ve probably heard this statement before, yet possibly in the case of an event. When assisting a client or customer with an appointment, it’s important that you’re there focusing and paying attention to what is being said and what you are doing. If you’re not fully in the moment, you’re probably going through the motions, but as a service provider you should care about your clients and provide them with the best service possible.
If you’re constantly receiving calls from appointments coming in or needing to send out email reminders, then you’re not able to focus on your purpose. Help your customers with purpose by giving them your attention with the help of an appointment management system that takes care of your bookings.
2. Stay focused on business critical tasks
There’s likely to be something that you need to complete in one workday--whether that’s to finish writing a proposal or assist a certain number of clients with support issues. With real time scheduling, you can stay focused on business critical tasks that require your undivided attention to make sure that they get done. Five distractions can chip away at your goal and lead to a setback that could be difficult to recover from. For example, let’s say that you’re a physical therapist and your goal is to see six clients in one day. With an online calendar that keep track of your appointments, you won’t have to be bothered with continuously checking your pocket calendar or updating Google Calendar with each appointment that’s completed. That takes away from travel time and effectively closing appointments with clients when they need to know their next steps and have the freedom to ask questions. Meet your daily business goals by staying focused on the task at hand.
3. Save costs without needing a full-time receptionist
Save your business money by not having the need to hire a full-time receptionist. We know that sometimes clients or customers are scheduling appointments with you back to back, yet with a scheduling system that manages those appointments around the clock, you can optimize your revenue to put towards growing your business. Customize your web scheduler just as you would like for it to appear to clients and customers by showing them your logo, adding your brand’s colors, showing your policies and procedures, and adding a greeting that’s tailored to your standards.
4. Clients can avoid the answering machine
When you really need to get to the grocery store to pick up last minute items after a long day at work, what would be disappointing is getting to the automatic doors that just won’t open. Be available for your clients 24/7 with a system that’s ready to take their appointments and capture pertinent information such as personal concerns if they’re scheduling a doctor’s visit or even custom requests for a wedding planning consultation. One of the neat things that your clients can do before finalizing their appointments is to jot down additional notes that you could reference when meeting with them.
5. Show clients accurate dates & times you’re available
Stay up to date with a system that automatically updates according to your schedule. If, for instance, you’re booked one afternoon between the hours of 1:00 p.m. - 4:00 p.m. and a client suddenly needs to cancel, you won’t have to be concerned with making the cancellation on your end (unless the client asks you to) and then show the changes to future clients. With our system, your schedule with automatically be updated so that new clients can book when they’re ready.
6. Bypass manually typing appointment emails for all clients
With a client base that surpasses one-hundred, manually typing emails for clients could be tedious and it’s also likely that you could forget to send one to a particular client. Reduce the likelihood of overlooking clients for confirmation and reminder emails by having them automatically sent with our system. You can choose the time interval for sending reminder emails and also reminder text messages. For clients on-the-go, text messages are likely to be highly appreciated for when they’re unable to access a computer, or the text in emails are too small to read on a phone. Enjoy this benefit by allowing us to manage your emails.
Life doesn’t give us easy buttons to hit when we’re feeling overwhelmed or need something done quickly, but life gives us options that can make certain processes easier. Why dull the axe when you can spend your time sharpening it? Real time scheduling with us could bring you real time success.